2016 Lincoln MKZ
Mileage
125,610
Service Date
3/21/2024
Services Performed
- MAKES A SOUND LIKE CLATTERING LIKE GEARS CHANGING BUT NOT CATCHING – SOMETIMES FEELS LIKE JERKING – IS AN INTERMITTENT ISSUE – WHEN IT DOES IT ABS / TRAC LIGHT / SERVICE ADVANCE TRAC / CHECK REAR PARK AID/ HILL START ASSIST NOT AVAILABLE ALL COME ON THE DASH – PLEASE CHECK AND ADVISE
- AFTER VEHICLE DIAGNOSTIC/ INSPECTION TECH FOUND: FOUND MULTIPLE COMMUNICATION CODES STORED IN MULTIPLE MODULES. CLEARED CODES AND TEST DROVE AND WARNING LIGHTS CAME ON AND COMMUNICATION CODES RESET. MOST CODES POINTING TOWARDS ABS CONTROL MODULE. REMOVED BATTERY TO ACCESS ABS MODULE CONNECTOR FOR INSPECTION. FOUND POSITIVE BATTERY TERMINAL LOOSE. ABS CONNECTOR LOOKED OK WITH NO EVIDENCE OF CORROSION. REINSTALLED REMOVED COMPONENTS AND TEST DROVE. NO WARNING LIGHTS CAME ON. SCANNED FOR CODES AND FOUND A CODE FOR LOSS OF COMMUNICATION WITH TELEMATICS CONTROL UNIT. ACCESSED TCU IN LEFT SIDE OF TRUNK AND FOUND THAT TRUNK LINER HAS BEEN PREVIOUSLY REMOVED ON THAT SIDE. FOUND CONNECTOR FOR TCU NOT COMPLETELY SEATED. DISCONNECTED AND RECONNECTED TCU PLUG AND CLEARED CODES. CODE DID NOT RETURN. TEST DROVE VEHICLE AND AGAIN WARNING LIGHTS DID NOT COME ON. TRANSMISSION HAS A HARSH SHIFT WHEN DRIVING, NO CODES STORED IN TRANSMISSION CONTROL MODULE.
- PERFORMED TRANSMISSION SHIFT ADAPTIVES RESET PROCEDURE. TEST DROVE VEHICLE UNDER CONDITIONS FOR ADAPTIVES LEARNING AND SHIFT PATTERNS IMPROVED. POSSIBLE THAT TRANSMISSION MAY STILL HAVE ISSUES BUT RECOMMEND CUSTOMER DRIVING VEHICLE FOR A WHILE TO SEE IF CONDITION WORSENS.
LADRIKA L. gave our service a 5 star review on 3/21/2024
